Terms & Conditions

Please read all these terms and conditions.

As we can accept your order and make a legally enforceable agreement without further reference to you, you must read these terms and conditions to ensure that they contain all that you want and nothing that you are not happy with.

Application

These Terms and Conditions will apply to the purchase of goods and services by you (the Customer or you). We are Laura Hodges trading as The Outdoor Fitness Coach, with the email address Laura@outdoorfitnesscoach.co.uk (the Supplier, us, or we).

These are the terms on which we sell all Goods and Services to you. By booking any session or purchasing any packages, you agree to be bound by these Terms and Conditions. You can only make a purchase or booking from the Website if you are eligible to enter into a contract and are at least 18 years old.

Interpretation

Consumer means an individual acting for purposes wholly or mainly outside their trade, business, craft, or profession.
Contract means the legally binding agreement between you and us for the supply of the Goods or Services.
Services means any fitness coaching, mobile PT, or related services offered via our Website or agreed in writing.
Order means your booking or purchase of services through the Website or direct agreement.
Privacy Policy means the terms that set out how we will deal with confidential and personal information received from you.
Website means our website: www.outdoorfitnesscoach.co.uk

Personal Information

We retain and use all information strictly under the Privacy Policy, which you can view on our Website.
By using our services, you agree that we may contact you via email, phone, or SMS with relevant information.

Basis of Sale

Descriptions of services on our Website or promotional materials are not contractual offers to sell the services.
When you make a booking or purchase, we can reject it for any reason; however, we will try to explain why.
A Contract is formed only when we confirm the booking or payment.
It is your responsibility to ensure the booking and payment details are accurate.
No variation to the Contract is binding unless agreed in writing.

Prices and Payment

Prices are as shown on the Website at the time of your Order unless agreed otherwise in writing.
Prices include any applicable taxes unless stated otherwise.
Payment is required in advance of any session or package via the methods specified on the Website or invoice.
Failure to pay may result in cancellation of bookings.

Cancellations & Rescheduling

Please refer to our Cancellation & Rescheduling Policy, available on our Website or by request.

In summary:

You must give at least 24 hours' notice to cancel or reschedule a session.
Late cancellations or no-shows will result in the session being charged in full.
In cases of extreme weather, sessions may be rescheduled at no extra cost.

Delivery of Services

Services will be delivered in accordance with the package or schedule agreed.
Outdoor sessions may be rescheduled in the event of unsafe weather conditions.
You are responsible for ensuring your own suitability to participate in physical activity and for disclosing any medical conditions beforehand.

Risk & Liability

You participate in fitness activities at your own risk.
We will not be held liable for injuries or health issues that arise due to incorrect information provided by you or failure to follow instructions.
We do not exclude liability for death or personal injury caused by our negligence.

Your Right to Cancel

You have the right to cancel a service agreement within 14 days of booking, provided services have not started.
If you request that services begin within this 14-day period, you may still cancel but will be liable to pay for any services delivered prior to cancellation.

Privacy

Your privacy is critical to us. We comply with the UK GDPR and Data Protection Act 2018.
We are the Data Controller of any Personal Data you provide.
You may request access, correction, or deletion of your data by contacting us at Laura@outdoorfitnesscoach.co.uk.
Full details are in our Privacy Policy.

Governing Law & Complaints

These Terms are governed by the laws of England and Wales.
Any disputes will be subject to the jurisdiction of the courts of England and Wales.
We aim to resolve complaints quickly and fairly. Please contact Laura@outdoorfitnesscoach.co.uk if you have a concern.

Would you like this provided as a downloadable PDF or embedded into your website text format? I can also adjust it to include disclaimers or medical health clauses if you’d like.